Frequently Asked Questions

Find quick answers to common questions about the GLIS Result Portal, e-PIN system, and result checking process.

Result Checking

How do I check my GLIS school results online?

To check your results, visit our result portal, enter your matriculation number, select your academic year and term, then enter your valid e-PIN. Your results will be displayed instantly.

What information do I need to check my results?

You need three things: your matriculation number (e.g., 2024/1001), the academic year and term for the results you want to check, and a valid e-PIN.

Can I check results for previous terms?

Yes, you can check results for any previous term as long as you have a valid e-PIN and select the correct academic year and term combination.

Why can't I see my latest results?

Results are published by the school administration after thorough verification. If your latest results aren't available, they may not have been published yet. Contact the school office for updates.

Can I download and print my results?

Yes! Once you access your results, you can view the official PDF document, download it to your device, and print it for your records.

e-PIN System

What is an e-PIN and how does it work?

An e-PIN (Electronic Personal Identification Number) is a secure digital code that allows you to access your results online. It acts like a digital key that unlocks your personal academic information.

How do I get an e-PIN?

You can purchase e-PINs from the GLIS school office during business hours, or call our e-PIN hotline for mobile money purchases with SMS delivery.

How much does an e-PIN cost?

Each e-PIN costs GHS 5.00. This gives you secure access to check your results multiple times until the PIN expires.

Can I use one e-PIN multiple times?

Yes! Each e-PIN can be used multiple times to check your results until it expires or reaches its usage limit. You don't need a new PIN for each result check.

What should I do if I lose my e-PIN?

If you lose your e-PIN, contact the school office immediately. They can help you recover your PIN or issue a replacement if necessary.

How long is an e-PIN valid?

e-PINs are typically valid for one academic year. The exact expiration date depends on when you purchased the PIN and the school's policy.

Matriculation Numbers

What is a matriculation number?

A matriculation number (Matric No) is your unique student identifier at GLIS School. It typically follows the format YYYY/NNNN, where YYYY is your admission year and NNNN is your student number.

Where can I find my matriculation number?

Your matric number is on your student ID card, admission letter, and any official school documents. It's also on your school records and transcripts.

I forgot my matriculation number. What should I do?

Check your student ID card, admission letter, or any official school document. If you can't find it, contact the school office with your full name and they can help you retrieve it.

Can my matriculation number change?

No, your matriculation number is permanent and remains the same throughout your entire time at GLIS School, from admission to graduation.

What if I enter my matriculation number incorrectly?

Make sure to enter your matric number exactly as shown on your documents, including the forward slash (/). Double-check for any leading zeros in the number part.

Technical Support

The website is not loading. What should I do?

First, check your internet connection. Try refreshing the page or clearing your browser cache. If the problem persists, try using a different browser or device.

I'm getting an error message when checking results.

Error messages usually indicate incorrect information. Verify your matriculation number, academic year, term, and e-PIN. Make sure all information is entered exactly as required.

The PDF won't open or download.

Ensure you have a PDF reader installed on your device. Try right-clicking the download link and selecting "Save As". If problems persist, try using a different browser.

Can I use the portal on my mobile phone?

Yes! Our result portal is fully mobile-friendly and works on smartphones, tablets, and computers. You can check your results from any device with internet access.

Is my personal information secure on this portal?

Absolutely! We use advanced encryption and security measures to protect your data. Your results are only accessible with your unique e-PIN, ensuring complete privacy.

Quick Access Links

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Still Need Help?

Can't find the answer you're looking for? Contact our support team.

Phone Support

+233 XXX XXX XXX

Call for immediate assistance

Office Hours

Mon-Fri: 8:00 AM - 4:00 PM

Visit the school office

Pro Tips for Success

  • • Keep your e-PIN secure and don't share it with others
  • • Double-check your matriculation number format (include the forward slash)
  • • Ensure you have a stable internet connection when checking results
  • • Use the latest version of your web browser for best performance
  • • Save or bookmark your results PDF for future reference
  • • Contact support immediately if you suspect your e-PIN is compromised